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return policy

Return Policy

1.  Return of products acceptable under any of the following condition

when products delivered are defective

when products delivered are damaged

when wrong product was received from what was ordered (Includes color, size)

2. When any one the following happens we will completely refund your money with shipping charges, on your request we will exchange that product with a new product

3. Please inspect all goods carefully on delivery and immediately inform our customer service if you detect any damages or defects within 24 business hours of receiving the order.

4. In other cases, if your shipment is lost by third party logistics provider we will refund your money or on your request replacement product will be shipped to you in next 5 business days

5. Since we are promoting and selling branded products we will not assure the desired quality promised by those branded company

6. Please note that the product should be unused and tags should not be removed and it should be sent back along with original box and invoice within 2 business days.

Return Address: 1st Floor, SR.No 20/166 Maharshi Nagar, Market Yard, Pune – 411037, MAHARASHTRA  

7.  We will refund the money the way the payment was made. If the payment was by Credit Card or Net-Banking, we will refund the Credit Card or Net-Banking account.

8.  The refund process will be initiated once we have received the product(s). Typically refunds are processed in less than 5 working days and credit would happen in 3 to 5 working days.

9. All products purchased from thepaperkart.com, are applicable for return. Customers can return their order within 15 days of the order delivery.

10. Refund of shipping and COD charges is not applicable.

11. To schedule a return, please fill in the Return Form which is available in the "My Orders" section of your PaperKart Account. The Reverse Pick up facility is available on limited pincodes.

12. If you choose to self-ship your returns, you are requested to pack the items securely to prevent any loss or damage during transit. For all self-shipped returns, we recommend you to do it through a reliable local courier service.

Refund Policy

What are the terms and conditions for refund?

1. You can ask for a refund against any of your order within 15 days of its date of delivery.

2. For any other requests or queries regarding this, kindly write to us at contact@thepaperkart.com

3. Cost involved in shipping the product back to us will be bourne by the customer

How long the refund procedure takes?

1. The refund procedure will be initiated within 24 hours once we receive your product. Once initiated, the amount will reflect in your card.

Where should I return my product?

You could courier the product to us at the address mentioned below and we will reimburse courier charges (please retain your invoice and we will reimburse you accordingly) PaperKart 1st Floor, SR No 20/166 Maharshi Nagar, Market Yard, Pune – 411037, MAHARASHTRA

I haven't received my refund yet. What should I do?

1. We update our customers through emails once we initiate the refund procedure.

2. If our last email states that we have initiated the refund procedure, kindly wait for the process to complete.

3. For queries you can write to us at care@thepaperkart.com Cancellation Policy 1.   No cancellation once the product is shipped. 2.   We can cancel your order before it get shipped and provide you 100% refund.

Cancellation Policy

1.   No cancellation once the product is shipped.

2.   We can cancel your order before it get shipped and provide you 100% refund.